The Insurance Mediation created by the Association of Insurance Companies of Côte d'Ivoire (ASA-CI) opens up to consumers and announces the registration of 140 dispute files at the end of September.

The Insurance Mediation created by the ASA-CI carries out actions in order to make itself better known. It organized an information and awareness-raising workshop for the benefit of the leaders of the Federations of Consumer Associations around the theme: "Insurance mediation: its role, its mission and its place in the resolution of disputes in the insurance sector. Insurance”. According to Ernerst Assamoi Anassé, head of Insurance Mediation, "when a consumer has a claim, the first step he must take is to compile a file that he will send to the insurer at fault ". That is to say, the insurer who covers the risk concerned in a short time.