TagPay in partnership with Financial Afrik and Blue Jay Communication organized a webinar entitled “The digitalization of financial services: humanization or dehumanization” on April 7, 2021. Digital Banking Systems bring a fundamental break compared to Core Banking Systems, according to Yves Eonnet, CEO and co-founder of TagPay. The humanization of financial services refers to the role of the banker, agents, and account managers

Taking the “Yup” model as an example, which offers financial services but also other life services such as medical diagnosis, Valérie Noelle KODJO DIOP, Director of Innovation and CSR in Africa at Société Générale believes that DBS re-enchant the bank and create links.

The particularity of TagPay tools is that they allow quick access to data and to react quickly to customer needs. At traditional banks, the most expensive thing is the cost of distribution, recalls Valérie Noelle KODJO